All posts by Brian Martin

Brian Martin is professor of social sciences at the University of Wollongong, Australia, and vice president of Whistleblowers Australia. He is the author of a dozen books and hundreds of articles on dissent, nonviolence, scientific controversies, democracy, information issues, education and other topics.

Online harassment

Harassment online is a big problem. Legal remedies have limitations. It’s worth gaining ideas from nonviolent action.

stalking

One of my friends told me about a time, years ago, when she was stalked by a former student who threatened to kill her. The police could only recommend driving home using a different route and being cautious. She is pretty tough and is a politically aware feminist, yet she worried about what he might do to her or, if he turned his attention elsewhere, to someone else.

One of the difficulties in dealing with stalking is that, to outsiders, it doesn’t seem so bad. So what if someone comes by your neighbourhood and watches from a distance or shows up when you’re shopping? If he hasn’t physically touched you, what’s the problem? Until you’ve been stalked yourself, or talked to friends who have been, it’s hard to appreciate the terror it can cause.

These days, physical stalking has been overshadowed by an online version of the same problem. Stalking is just one version of a wider set of abuses that can be called harassment, bullying or mobbing. As with old-fashioned physical stalking, the online versions are often not treated as seriously as they deserve.

The most comprehensive and authoritative treatment of this problem is Hate Crimes in Cyberspace by Danielle Keats Citron, a law professor at the University of Maryland. Based on years of study and interviews with dozens of victims, Citron’s book is a call to arms.

 Hate crimes in cyberspace cover

The experience

To give a sense of the patterns and impact of cyber harassment, Citron uses three case studies. One involves a female law student who, for no apparent reason, started becoming a target of abusive, threatening commentary on blog sites, including lies about her test scores, sexual behaviour and mental problems. What happens in cases like this is that after a public attack begins, lots of people join in, turning individual bullying into collective mobbing.

Her employment prospects were diminished because many potential employers look online to check out job applicants; when they see derogatory material, they seldom seek to verify it, instead just passing over the applicant in favour of someone about which there is no adverse material.

The attackers went beyond abuse, seeking to wreck the student’s life and career. They wrote to her employers making all sorts of false, damaging claims, and also made false claims about her husband.

feminism-online-abuse-misogyny

            Another one of Citron’s case studies involves a woman who became prominent as a blogger, discussing software design. Simply by being a woman commenting in a male-dominated technological field, she became a target of massive abuse, including death threats, rape fantasies and the like.

The third case study is of a victim of revenge porn. This woman’s ex-partner posted nude photos of her on various websites, plus her contact details. An online profile falsely stated she wanted sex for money. This and other posts led to a barrage of unwelcome attention. Her boss and colleagues received photos by emails that seemed to come from her.

These three case studies, with many details (but not names), provide powerful testimony of the damage that can be caused by online abuse. Citron supplements these with a range of additional examples.

stalking-online

            Several factors contribute to the prevalence of cyberharassment. One is the online disinhibition effect: when people are anonymous, or just feel anonymous and separated from their target, they are less inhibited in what they say. The tech blogger received mountains of online abuse but none face-to-face. Another factor contributing to cyberharassment is that many people, including attackers, police and judges, do not think it’s a big deal. Attackers often say, “It goes with the territory” and police may recommend avoiding it: “Just don’t go online.” This is like telling a victim of street assault not to go outside.

Precedents

Citron offers two revealing comparisons, with sexual harassment and domestic violence. Decades ago, these were not seen as issues of importance. Sexual harassment was seen as something women at work just had to accept, and likewise domestic violence was invisible as a social issue. Then along came the feminist movement. Sexual harassment and domestic violence were given names, stigmatised as wrong and even contemptible and criminalised by the passing of laws.

Citron says cyberharassment should be treated the same way. In all three forms of abuse, women and men can be victims, but women are much more likely to be targeted.

In Hate Crimes in Cyberspace, Citron gives most attention to legal remedies. She examines existing US laws for prospects of using them against cyberharassment – mostly the experience has been that they are useless – and recommends law reform and education of police and judges. She also recognises the importance of cultural change, including via interventions with Internet firms and in families.

 Danielle Keats Citron
Danielle Citron

Options in Australia

Citron’s focus is on the situation in the US, and she closely examines US court decisions and legal doctrine, especially concerning the protection of free speech in the First Amendment to the US Constitution. Online harassers often defend their actions as exercising their own free speech. Citron shows, through a careful analysis, that it is possible to legislate against cyberharassment in ways compatible with the First Amendment. Her discussion is a fascinating tour of US free-speech law, much of it showing the sophistication of court judgements.

first amendment

            In Australia, however, this analysis is largely irrelevant, because there is no explicit constitutional protection of free speech, only an inferred and quite limited area of protection. In Australia, then, there is no constitutional barrier to passing laws against online harassment. Paradoxically, though, far less has been done in the legal domain than in the US. This may be because legal remedies are more a consequence of cultural change than a driver of it. Furthermore, laws sometimes give only an appearance of protection.

I remember when, decades ago, the issue of sexual harassment came onto the agenda for Australian universities. At the Australian National University in the mid-1980s, two groups were set up, one to address complaints, the other to raise awareness. I was in the awareness-promoting group: we wrote and distributed leaflets, wrote articles and gave talks. Then, in 1986, I obtained a lectureship at the University of Wollongong and joined the sexual harassment committee when it was formed that year; the same differences in function were apparent. Over the next decade there was considerable effort to raise concerns about sexual harassment and a related issue, abuse of trust and conflict of interest when academics had sexual relationships with students.

In those years, there was considerable attention to sexual harassment. But then the issues dropped from the main agenda. At Wollongong, the sexual harassment committee was abolished in 1998. The formal procedures remained, but efforts to generate awareness declined. Sexual harassment continued, but less was done to alert new cohorts of students and staff about the problem.

My experiences with sexual harassment committees made me sceptical of formal procedures as the primary tool for addressing problems. In many cases, official processes served to keep problems from being publicised. My special interest remains in helping people acquire knowledge and skills to deter and resist abuse.

Nonviolent action and cyberharassment

Citron, although emphasising legal remedies, also canvasses other options. One of them is individual resistance by exposing attacks. Some targets have courageously made public statements describing abuse and denouncing it. This is a potentially a powerful response, generating awareness and stimulating support, but sometimes it leads to the abuse becoming even more intense. Harassers are outraged when victims refuse to acquiesce, and are especially angry when their aggression, and sometimes their identity, is exposed.

In Australia, Emma Jane has undertaken in-depth research into what she calls “e-bile,” which incorporates various forms of online abuse and harassment. Her special interest is online misogyny, and the increasing prevalence of threats to women of rape, torture and murder. Like Citron, Jane is disappointed with institutional responses, and as well decries academic studies that minimise or ignore the serious impacts. She acknowledges that direct action by targets, called vigilantism, sometimes can be worthwhile, but argues that collective responses to change policies and cultural attitudes are necessary too.

To help judge when open resistance is likely to be effective, it is useful to turn to experience with nonviolent action against injustice, using methods such as rallies, strikes, boycotts and sit-ins. One option is using some of these techniques against groups that enable or tolerate cyberharassment. A possibility would be organising protests or boycotts of companies that advertise on sites refusing to restrain attacks. However, obtaining sufficient leverage to promote change might be difficult.

Another option is to apply the general approach of nonviolent action to a different domain, cyberharassment, where there is seldom any physical violence by harassers (though the threat of violence is routine). Naming and shaming harassment and harassers can be considered analogous to nonviolent action against a violent opponent.

Gene Sharp is widely considered a pioneer thinker about nonviolent action. His 1973 book The Politics of Nonviolent Action describes 198 methods of nonviolent action. It also presents a set of stages or elements of nonviolent campaigns. The first stage he calls “laying the groundwork”, which means building awareness, organisations and skills, all before taking action. The next stage Sharp calls “challenge brings repression”: campaigners take (nonviolent) action against the opponent, knowing that their open resistance may trigger a repressive response. The third element in Sharp’s framework is “maintaining nonviolent discipline”: if activists use violence, this helps to justify their opponent’s use of superior violence. By refusing to use violence, campaigners build greater support. Sometimes the opponent’s violence can trigger a huge increase in popular support, a process Sharp calls political jiu-jitsu.

Sharpeville-massacre
T
he 1960 Sharpeville massacre in South Africa triggered international condemnation: it backfired on the government.

            This framework can be applied to responding to cyberharassment. An individual who is being harassed might be courageous to go public about it, but to be effective it may be better to lay the groundwork first, by collecting more evidence, building ties with other targets and with opponents of harassment, and preparing a strategy. Only when fully ready psychologically and organisationally is it time to openly resist, in what Sharp calls “challenge brings repression”. An increase in attacks should be expected. The challenge then is for everyone involved to remain composed and not respond in kind. At this point, anything that seems like a counter-attack, for example a legal action or exposing private details about harassers, should be avoided so it is completely clear to neutral observers who are the aggressors. The possibility then is that further harassment, if exposed, might lead to a huge increase in support.

Students-are-taking-a-sta-011

            For an individual, this may involve considerable sacrifice: standing up to abuse remains risky. Therefore, it is wise to act as part of a supportive group, with links to a wider movement.

For those willing to take the risk, it’s possible to learn from research on nonviolent action about how to increase the effectiveness of resistance. Activism against cyberharassment is vital in changing cultural attitudes. Future generations may be the primary beneficiaries of efforts today to openly resist abuse.

Brian Martin
bmartin@uow.edu.au

Thanks for Sharon Callaghan for valuable comments.

The surgical sugar pill

You have an accident and fracture your collarbone, so you go to a surgeon who operates to fix the fracture. After you recover from the surgery, you feel better. So you and the surgeon think the operation was a success. What could be more straightforward?

Fractured-clavicle1

            But wait a minute. Perhaps you would have recovered just as well without surgery. You went to the surgeon just after the accident, when the pain was at its worst. What would it have been like if you had let the fracture heal on its own? Perhaps the surgery was unnecessary.

Some medical researchers have carried out studies to determine whether particular surgical procedures have any benefit. A comparison between surgery and no surgery can be revealing, but still it doesn’t capture the possibility that having surgery makes you think you feel better, even though it didn’t do anything.

One study randomly assigned patients with pain from osteoarthritis in the knee into two groups. In group 1, patients had arthroscopic surgery, a minimally invasive technique, to remove arthritic spurs from the knee. In group 2, patients had arthroscopic surgery without removing spurs: the surgeons made the incisions in just the same way as for group 1, but didn’t do anything else. Guess what? Patients in both groups improved, by about the same amount. The study showed that this particular surgical procedure had no therapeutic benefit over a fake or sham surgery.

Arthroscope1

            A placebo is a treatment that has no therapeutic effect. Instead of taking a pill containing a drug, instead you take a pill that you think contains the drug, but actually it just contains sugar or some inert substance. If you get better from the sugar pill, this is called a placebo effect.

In the study of arthroscopic surgery for arthritic pain in the knee, patients who received the sham surgery got better: this was a placebo effect of surgery. The study showed that the only benefit of the real surgery was a placebo effect too.

If you want to learn about this topic, read Surgery, the Ultimate Placebo by Ian Harris. It is clear and often engaging treatment by an experienced surgeon who has done research on the effectiveness of surgery. Harris thus is ideally placed to address the placebo effect in surgery. Indeed, he admits to having carried out many of the surgeries he now believes are no better than placebo.

Ian Harris
I
an Harris

            The first part of his book is a careful explanation of the placebo effect, and why it is so powerful in surgery. The placebo effect is often thought of as purely psychological: people think the treatment will make them better, and this actually makes them better. But the effect is more complicated than this. One key factor is that most people get better anyway, without any medical or other intervention. They go to a surgeon when they’re feeling worst; after surgery, they gradually feel better, but that might have happened anyway.

Harris makes a strong plea for carrying out research that compares surgery with alternatives, including no treatment, physiotherapy or some other therapy. Furthermore, the research has to be rigorous, because if patients, doctors or researchers know who is getting the “real” treatment, for example the arthroscopy that removes bone spurs, this will taint the results through various forms of cognitive bias.

Because of various forms of placebo effect, there is a long list of treatments used by surgeons that provide little or no benefit while causing serious harm. The problem is just as great in other medical specialties. Harris addresses surgery more than others because he knows it best.

placebo pill

            For thousands of years, doctors treated all manner of illnesses by bloodletting. They mistakenly believed disease was due to problems in the blood, so getting rid of it was the solution. Most patients recovered despite this harmful practice, so bloodletting continued. There were no double-blind trials in those centuries.

However, bloodletting is only an anomaly in that it persisted so long. Since then, there have been dozens of therapies that became standard, yet there was no good evidence that they worked better than placebo. Harris provides an illuminating survey of such useless or harmful medical treatments, and then examines many currently popular surgeries, casting a sceptical eye over ones for which the evidence is thin or non-existent. Among them are back fusion surgery, surgery for multiple sclerosis, hysterectomy and caesarean section.

Harris provides descriptions of the rationales for such surgeries, including biological plausibility and trials (without comparison with placebo), as well as reasons why the evidence is inadequate. His discussions are readable; references are given in a bibliography.

Then Harris tackles the reasons why ineffective surgeries continue to be done. This is a social analysis, and includes factors such as self-fulfilling prophecies, the pressure on surgeons from patients to act rather than do nothing, and financial incentives. Most disturbing is that most surgeons do not want to subject their operations to experimental comparison with placebo surgery.

Harris says that many surgical treatments become standard practice before they have ever been rigorously tested for effectiveness. Then, when researchers propose a comparison with placebo surgery, surgeons claim that this would be unethical, because there can be no benefit to the patients randomly assigned to the placebo operation. Harris spends considerable effort countering this objection, arguing that actually it is more unethical to continue with thousands of operations for which there is no good evidence of effectiveness.

achilles_rupture1
Achilles tendon rupture: surgery?

            Part of the problem is a double standard in relation to research and clinical practice. Researchers, to undertake a study, have to submit their proposals to review boards that examine the ethics involved. However, surgeons can initiate a new approach to a condition without any scrutiny. As Harris notes, asking patients how they feel after an operation requires ethics approval but undertaking the operation does not. The result is that many new surgical treatments become common practice without any good research to back them up, and rigorous studies are deterred by the ethics approval process.

“There is no restriction on what surgical approach a surgeon uses to do an operation, so what we have is a situation where it is deemed unethical to find out the results of a new procedure and publish them (without prior approval), but it is deemed ethical to do the procedure and not publish the results.” (p. 228)

Harris has been presenting his views to surgeons for some time, and many of them are resistant. They present all sorts of arguments to continue their usual surgical practice. One of them is that if there’s a placebo effect benefit from surgery, well that’s fine. “Believe it or not, this is a commonly used argument: if people are getting better after surgery anyway, that’s great – the fact that the placebo group also got better is no reason to stop doing the surgery.” (p. 235) Harris subjects this view to withering criticism, saying that performing ineffective operations is deceptive, costly and harmful.

da Vinci surgical system
Robotic surgery: better?

            Then there is the question of what to do about ineffective surgery. Harris has advice for patients, doctors, researchers, funders and society at large, all sensible. But change will be difficult due to patient expectations, the self-interest of surgeons, and entrenched double standards concerning clinical practice and research.

Ultimately, Harris is committed to a scientific approach, and wants it applied to surgery just like it is applied to alternative therapies, about which he is dismissive. “I applaud the work of sceptical societies, but they have one flaw: they rarely (if ever) turn their scepticism towards mainstream medicine. I guess it would muddy their attacks on alternative medicine and their position that mainstream medicine is science-based” (pp. 270-271).

Harris has rare courage: he is someone on the inside willing to cast a critical spotlight on professional business as usual. In writing Surgery, the Ultimate Placebo, he is taking his criticisms, usually presented in scientific forums, to a general audience. It will be interesting to see whether this succeeds, as he hopes, in speeding the uptake of scientific findings in surgery. In the meantime, anyone contemplating surgery can benefit from this readable and informative analysis.

Surgery, the ultimate placebo

Brian Martin
bmartin@uow.edu.au

Stick with it

Willingness to keep trying is crucial to success, even more than talent.

 stick with it

When you decide to do something, do you persist even when it seems hopeless? Or do you shift to something else that seems more doable? Here’s a simple set of ten questions: http://angeladuckworth.com/grit-scale/

This little questionnaire has remarkable predictive value. For example, in studies of US high school students, scores on this questionnaire can better predict success in college than scores on standardised tests like the SAT. In studies of which military recruits complete West Point’s extremely challenging Beast Barracks, answers to this questionnaire are more predictive than any other measure, including high school grades, test scores and leadership experience.

The researcher who came up with this questionnaire is Angela Duckworth, and she calls what is measured “grit”. It is a combination of two attributes, passion and perseverance. “Passion” may not be quite the right word, because it suggests emotionality. What’s involved is consistency: sticking with the same challenge over time.

 Angela Duckworth
Angela Duckworth

Duckworth has been researching this area for years, with a number of collaborators, and her papers are regularly cited in commentary about achievement. Now she has written an accessible book explaining her research and findings, titled Grit: The Power of Passion and Perseverance. It is engaging, informative and inspiring.

“In sum, no matter the domain, the highly successful had a kind of ferocious determination that played out in two ways. First, these exemplars were unusually resilient and hardworking. Second, they knew in a very, very deep way what it was they wanted. They not only had determination, they had direction.” (p. 8)

As Duckworth’s work became better known, for example through her talks, she was contacted by all sorts of people interested in pursuing excellence, for example the coach of the Seattle Seahawks professional gridiron team. In this way she learned even more about grit and how to develop it.

grit hand

            Grit, to a large degree, is learned. Parents can encourage their children to persist, and Duckworth devotes a chapter to grit and parenting. Another way to develop grit is through observing role models. I was greatly influenced by my initial PhD supervisor, Bob May. I helped him with calculations for a model of how interactions between voters influence outcomes and he generously made me a co-author. But getting the paper published was a challenge. Bob sent it to a top political science journal where it was roundly rejected by several referees, but Bob was not deterred, writing to the editor challenging the referees and demanding a new round of refereeing. When this led to another rejection, he tried another journal with the same results. When he left Sydney University for Princeton, I took over the submissions and the paper was finally published. The lesson for me was never to give up on a paper, at least not on one saying something worthwhile. My record is having a paper published after rejections by 14 journals.

One of the lessons from grit research is that, in the long run, it is not beneficial to be protected from failure. Individuals who seem to have a charmed life, always succeeding at whatever they do, may come unstuck when eventually they run into serious obstacles.

success

            Duckworth’s research ties in with that from related areas. Carol Dweck looked at people’s “mindsets.” People with a fixed mindset believe performance is determined by innate talent and will be discouraged by failure because it implies they lack talent. In some cases they will not attempt a task, or drop out of a competition, because they fear failure. On the other hand, people with a growth mindset believe performance depends on effort. When they fail, they try to figure what to do to improve in future. People high in grit usually have a growth mindset.

Anders Ericsson has studied what it takes to become an expert performer, arguing that world-class performers inevitably have to spend thousands of hours in a special type of practice called deliberate practice. He is yet to find anyone who can play chess, do mathematics, play the violin, do the high jump or undertake any other highly skilled activity at elite levels without years of dedicated practice. To persist in the required effort and overcome obstacles and plateaus in performance requires grit.

Young female rock climber at sunset, Kalymnos Island, Greece

One way to develop more grit is to develop a new skill and stick with it for a couple of years. Duckworth undertook studies of US high-school students and how well they performed at university, looking in particular at extracurricular activities such as sport or music. Students who spent at least two years in such an activity later showed more grit, even when it was in a different area. In comparison, students who tried out a whole range of activities but didn’t stick long with any of them had no advantage. The implication is that persisting with a new activity for at least a couple of years is useful training in grit that can provide benefits later on in a different area.

“Teachers who, in college, had demonstrated productive follow-through in a few extracurricular commitments were more likely to stay in teaching and, furthermore, were more effective in producing academic gains in their students. In contrast, persistence and effectiveness in teaching had absolutely no measurable relationship with teachers’ SAT scores, their college GPAs, or interviewer ratings of their leadership potential.” (p. 232)

Luckily, it’s not necessary to pick a challenge at age 5 or 15 or 25 and persist against obstacles ever after. Having grit doesn’t mean always striving in the same area. If you spend years training to be a skier but sustain a permanent injury, then it makes sense to switch to a different goal. Having grit doesn’t mean persisting against insurmountable obstacles. In fact, part of being successful in achieving a goal is to rethink strategies when necessary. After multiple rejections of my article, I might well have chosen another option such as publishing it on my website or turning it into a chapter in a book.

grit-over-gift

What’s wrong with grit

Grit sounds great, but it does not automatically lead to positive outcomes because not all goals are worthwhile. Becoming a successful criminal certainly requires persistence in the face of obstacles, but this is a case of grit for a harmful goal, at least harmful for the criminal’s victims. Furthermore, just because some achievements are socially valued does not mean they are unquestionable. Duckworth gives the example of grit as a key to success in military training, but anti-war activists would argue that grit would better be turned to campaigning against military methods. Duckworth also gives the example of grit in rising to the top of corporate hierarchies. Advocates of workers’ self-management would prefer to see grit deployed to promote greater worker participation and flatter organisational structures.

Unfortunately, those with the most money and power are in the best position to take advantage of grit research. Duckworth, to her credit, wants everyone to know what’s involved. Although she has consulted with top executives and sports coaches, she also has tried to help disadvantaged children and she has written the readable book Grit. If you care about injustice, you can learn from Grit how to be more effective.

Grit-cover

 Brian Martin
bmartin@uow.edu.au

Subtle prejudice

Many people sincerely believe they are not prejudiced. Research shows, though, that subtle prejudice is quite common. Furthermore, getting rid of it is very difficult.

Unconscious-Bias-Part-5

There are all sorts of prejudice, on the basis of race, religion, gender, sexuality, age, occupation and various other characteristics. Some people are overtly prejudiced, for example expressing antagonism towards gays or refusing to say hello to neighbours of another nationality. However, many types of prejudice are less acceptable than before. In some circles, racist language will alienate listeners.

But can you be prejudiced even if you think you’re not? There’s a way to find out whether you have this sort of subtle, unconscious prejudice. Take the Implicit Association Test (IAT). But let me warn you. If you like to think of yourself as unbiased, be prepared for a possible shock when you take the IAT.

Implicit_association_test

Actually, there are many versions of the IAT, covering race, gender, age and other dimensions. Let’s say you take the age IAT. You look at faces of people and, as quickly as possible, classify them as young or old. You look at words and, as quickly as possible, classify them as good or bad. Then you look at interwoven sequences of faces and words, and classify them the same way. The online IAT calculates how long it takes you to do these tasks. If it takes you longer to respond to certain sequences, the implication is that you have an implicit bias against old people. It’s very common, and worldwide.

If you want to learn more about subtle prejudice, read the book Blindspot by Mahzarin Banaji and Anthony Greenwald. It’s about the IAT and much more. Greenwald developed the IAT; Banaji was his student and has collaborated with him for many years.

Blindspot

The disturbing finding is that most people who believe they are unprejudiced are actually biased, unconsciously. Greenwald and Banaji admit they are too, even though they wish they weren’t.

Banaji is from India and was dismayed to discover, via the IAT, that she had an unconscious bias against non-whites. The IAT reveals that many women hold, unconsciously, the gender stereotype of male = work, female = family. Many US blacks have an unconscious bias against blacks, and so forth.

Mahzarin Banaji
Mahzarin Banaji

How could this be? The two-minds model of human mental functioning  helps explain. According to a standard view in psychology, humans have two minds, in other words two independent mental systems. One is the rational mind, used for much conscious thinking. It is slow, careful and requires effort. The other system is the intuitive mind, which operates rapidly, automatically and usually out of consciousness.

When you meet someone new, your intuitive mind rapidly classifies the person in terms of categories, including sex, ethnicity, age and social status. This happens out of conscious awareness. This automatic classification process can also result in judgements and changes in behaviour.

The IAT, by requiring rapid responses, taps into the intuitive mind and its biases. Conscious effort by the rational mind is required to overcome automatic responses, and the more effort that is required, the slower your response. The slower response is detectable and used to assess your level of bias, perhaps none but perhaps more than you expect.

As Blindspot‘s subtitle – Hidden Biases of Good People – suggests, Banaji and Greenwald are concerned about people who want to be unbiased, and who usually believe they are unbiased, but who actually have subtle prejudices.

You might want to dismiss your results on the IAT as not reflecting anything serious. Countering this, Banaji and Greenwald report on a large amount of psychological research showing that IAT scores correlate with prejudicial behaviours. But the bias in behaviour is subtle, so people – “good people” in Banaji and Greenwald’s terms – do not realise it is occurring.

Some experiments involved white students being approached by an interviewer, either a black or a white woman, on a neutral topic. A videocamera covertly recorded each interaction. Nonverbal indicators of the subject’s friendliness or discomfort were judged by independent assessors. A typical finding is that most white US subjects respond more positively to white interviewers.

African American woman taking an interview of a woman
African American woman taking an interview of a woman

Another experiment involved leaving a stamped, addressed and unsealed envelope in an airport phone box. On looking inside at the contents, a photo of the writer is hard to miss. White subjects are more likely to seal and post the envelope if the writer is white rather than black. The differences in response are not all that great, but enough to show a correlation between IAT scores and behaviour.

Dozens of clever studies of this sort show that subtle bias is common and that it affects behaviour, often with drastic effects. Banaji and Greenwald say that today subtle, unconscious bias may be the prime source of unfair discrimination in the US, overshadowing overt prejudice in its effects. Subtle bias is all the more potent because it is unconscious and hence unrecognised.

One of the issues addressed by Banaji and Greenwald is support in the US for measures to make up for historical disadvantage. Although a majority of whites disavow racial prejudice, a majority also thinks the playing field is now level, so extra support for disadvantaged groups is not needed. This can be interpreted as the expression of unconscious prejudice.

Because of the attention to the rights of minorities in recent decades, many US whites now believe they are suffering from adverse discrimination. Because their own prejudice is unconscious, their views about social injustice are opposite to what is shown by the evidence. Banaji and Greenwald provide a detailed appendix about black disadvantage in the US, giving ample evidence that it is real and significant.

Anthony Greenwald
Anthony Greenwald

Why unconscious prejudice exists

You might imagine that good intentions, or personal experience, would be enough to overcome unconscious bias. How could a career woman like Banaji hold an unconscious stereotype of female being associated with family rather than career? Why would a capable older person unconsciously accept negative stereotyping about old people? The answer is in cultural stereotypes that we imbibe from many sources.

In studying history, we read a lot about leaders, especially heads of state. Most of them are men, and a large proportion are white, at least for US people studying US history.

Mount Rushmore
No black or female faces on Mount Rushmore

In US television news, most reporting is about the US, and hardly any is about sub-Saharan Africa. As a result, it is easy for the intuitive mind to become attuned to white faces and not easily differentiate black ones.

In Hollywood productions, there are embedded assumptions about gender, age, social class, crime and a host of other social dimensions. Though not all shows have the same implicit message, the overall effect of watching thousands of hours of Hollywood entertainment is to implant associations and assumptions into many viewers’ minds.

The result is that stereotypes become deeply embedded. Think “surgeon” or “soldier” and the mental image of a white man may be automatic.

The messages of culture, including media, buildings, textbooks, ceremonies and much else, shape the unconscious, intuitive mind. The IAT probes the prejudices of this mind.

What to do

In Blindspot, Banaji and Greenwald devote considerable attention to the challenge of overcoming unconscious prejudice. They assume that “good people” would prefer to be unbiased and, if they knew about their unconscious prejudices, would like to change them.

However, changing the intuitive mind is not easy, especially when culture is continually fostering and reinforcing unconscious stereotypes. Banaji and Greenwald are not optimistic about trying to change intuitive responses. So they pursue a different approach: avoiding or sidestepping unconscious prejudice.

A good example is marking essays without knowing the identities of the students. In this way, unconscious biases about gender, ethnicity, appearance and personality are avoided. The same approach is used by editors of some scholarly journals when soliciting peer reviews: the author’s name and other identifying information are removed from the paper. Though reviewers sometimes can figure out the identity of the writer, the intention is to reduce the influence of conscious or unconscious bias.

peer-review-clipart-1

However, this sort of blinding has limited applicability. In the workplace, a person’s gender and ethnicity cannot easily be disguised.

An initial step is for more people to become aware of their own unconscious biases. It can be disconcerting, even distressing, for a consciously fair-minded person to discover prejudice lurking in their intuitive mind, shaping their behaviour without revealing any trace to consciousness. Accepting that this can occur, though, can unleash creativity and energy in redressing culturally induced blindspots.

Recognising that it is difficult for individuals to overcome their own unconscious biases, there may be better prospects for groups of concerned individuals working together with a shared intent of developing ways of reducing prejudice.

A radical alternative

Prejudice is damaging psychologically, and also when it affects people’s job opportunities, promotions, housing options and other material aspects of life. It seems difficult to deal with hidden prejudice because judgements by others are so central to success in life.

This can be seen as a flaw in the connected systems of meritocracy and inequality. The usual idea of meritocracy is that people rise or fall in their station in life depending on their capacities and achievements: those who do better on tests get better grades and advance further through formal education; those who are more qualified and experienced get better jobs; those who do better work are promoted; those who generate new ideas receive recognition. Inequality in society is justified by belief in the merit principle: those who earn more money or become famous deserve their privileges because of what they’ve done.

The problem is that meritocracy is a myth. People often get ahead because of having wealthy parents, good luck, social advantage such as knowing the right people – and prejudice. Inequality due to birth, luck, connections or prejudice is simply unfair, and not justified by merit.

take-the-same-test

One way to nullify the impact of prejudice (and the role of birth, luck and connections) is to move to a more egalitarian society. At the workplace, instead of having huge pay differentials, most workers could receive the same pay. Or, more generally, everyone in society could be guaranteed the same basic income. With such a system, the impact of prejudice on income would be greatly reduced.

The existence of subtle prejudice can be used to motivate thought experiments. If we imagine that unconscious bias is widespread and virtually impossible to overcome at the psychological level, then the question becomes, how should society be organised so this unconscious bias has minimal consequences? There are some radical possibilities. For example, instead of electing politicians, members of decision-making groups could be chosen randomly.

Banaji and Greenwald say that figuring out how to overcome unconscious bias “may require some thought.” That thought needs to include radical alternatives.

Brian Martin
bmartin@uow.edu.au

Thanks to Emma Barkus, Anu Bissoonauth-Bedford, Trent Brown, Rae Campbell, Kathy Flynn, Xiaoping Gao and Alfie Herrero de Haro for useful comments on drafts.

Practise, and keep practising

Do you want to become really good at a skill? The world’s greatest authority on expert performance, Anders Ericsson, tells how.

anders-ericsson
Anders Ericsson

Pick a skill you’d like to improve, say chess, golf, piano, writing, Mandarin or mathematics. You need to find a good teacher, someone who understands the skill and will assign you tasks just beyond your current ability. You start practising, putting your full concentration into doing the tasks and overcoming shortcomings. And you keep practising, with your teacher’s guidance, tackling ever harder challenges.

For decades, Ericsson has been studying what it takes to become a top performer. Here’s the surprise. Natural talent doesn’t seem to make much difference. Think of geniuses like Mozart or Einstein. Natural talent for music or physics? No. Their supreme achievements can be explained by intensive practice from a young age. Ericsson has now written a popular account of his research, titled Peak, co-authored by science writer Robert Pool. It is clearly written, filled with examples and addresses the most common criticisms.

peak

            Ericsson is often credited with the so-called 10,000-hour rule, which loosely stated says that 10,000 hours of practice is what it takes to become a world-class performer. The rule was popularised by science writer Malcolm Gladwell in his book Outliers, but Gladwell got lots of things wrong. There’s no magic number for the number of hours of practice, nor does any old practice suffice. Gladwell said the Beatles obtained 10,000 hours of practice performing in Hamburg from 1960 to 1964. Ericsson cites a Beatles biography saying the figure was probably closer to 1000, and anyway the Beatles weren’t practising to play other groups’ songs to a high standard. Their fame rests on original compositions by Lennon and McCartney, so the key to the Beatles’ success is the time these two spent practising composition.

The one thing Gladwell got right was that becoming a great performer requires a lot of practice, usually thousands of hours.

“By now it is safe to conclude from many studies on a wide variety of disciplines that nobody develops extraordinary abilities without putting in tremendous amounts of practice.” (p. 96)

There’s also hope for those of us with lesser ambitions, who just want to become a lot better than we are. The key is the right sort of practice.

dilbert_rev1

            Most people, when learning a new skill like driving a car, practise enough to acquire a basic competence. After that, deploying the skill becomes automatic, and there’s little further improvement. We are using the skill, not practising to improve. If you want to improve as a driver, you need new challenges, such as racing.

The same pattern holds for most people in most fields. After obtaining their medical degrees and beginning their regular work, doctors acquire some new skills through exposure to patients and procedures, but then level off. Ericsson cites evidence suggesting that for many purposes, doctors with decades of experience are no better than those who graduated a few years ago. Indeed, recent graduates might be better because they have learned the latest techniques.

In fields such as teaching, business and law, practitioners may be skilled, but few keep improving. Just doing the job won’t make you better. You need to practise.

To learn how to keep improving, it’s valuable to look at areas where excellence can be judged with little ambiguity, for example chess (where rankings reflect tournament success), sport (especially individual sports like tennis), and performing arts like ballet and classical music (where judges of performance generally agree). In all these areas, there has been a lot of research into the sort of practice that enables ongoing improvement.

Deliberate practice

Only a particular sort of practice will make much difference. Ericsson calls it “deliberate practice.” It requires intense concentration on attempting to improve at the limits of your capacity. Consider reading, a skill that nearly everyone develops at a basic level and some take to advanced levels. Children can find learning to read both fun and challenging; by trying to read gradually more difficult writing, reading skills are developed.

Most adult readers stop pushing themselves and settle into a steady diet at the same level, reading novels, newspapers or text messages, or perhaps poetry or scientific papers. If you want to continue to improve as a reader, you need to find pieces of writing that challenge you, and you need to concentrate intently on understanding them. If you’ve read lots of crime novels, reading another one won’t be deliberate practice, but picking one that is especially difficult could be.

In classical music, good teachers know what it takes to become an outstanding performer: using the right technique and practising intently on ever more difficult music. But in most fields, practitioners stop improving because they seldom engage in deliberate practice.

piano teacher

            To improve requires lots of deliberate practice, usually under the guidance of a good teacher, using the most advanced methods, and in situations where there is prompt feedback. Few people have the advantage of a personal teacher or trainer who can give immediate feedback throughout practice every day. (Wolfgang Mozart’s father Leopold provided this sort of personal guidance.) In music, the next best option is having weekly private lessons, in which the teacher assigns music to be practised, monitors improvement and assigns new music of ever increasing difficulty. For this sort of teaching to work, the music student has to practise. To the chagrin of many a music teacher, quite a few young pupils don’t improve, and invariably it’s because they don’t practise. So having or developing the self-discipline to practise is crucial. Supportive parents often make the difference, providing encouragement and structure for practising in early years, until the child becomes self-motivated.

According to Ericsson, hardly anyone finds this sort of practising fun. Deliberate practice is hard work. Elite professional musicians may practise several hours per day throughout their careers, but never find it relaxing.

 benedetti-violin-large

Implications

Not everyone aspires to become a chess grandmaster or a violin virtuoso. Even for lesser achievements, though, the methods of developing expert performance can be applied, sometimes with dramatic effect. Ericsson reports on an application of expert performance principles to the teaching of physics — students in groups engaged with the material and received rapid feedback — that gave an astounding improvement. The promise is that applying the principles to a range of areas can speed learning.

For those who want to improve their swimming, application of the principles can accelerate learning and gains, even if world-beating performance is not a goal. High levels of fitness can become more achievable with less effort.

Ericsson says deliberate practice can revolutionise the way we think about human potential. Rather than being limited by innate talent, the implication is that nearly everyone can become really good in any of a wide range of skills. When people say “I’m no good at maths,” they assume some sort of genetic limitation. Instead, the assumption should be that anyone, with the right sort of training and motivation, can become good at maths, and about anything else you can name. In some fields, early training is essential for world-class achievements, but even that can be factored into education in the future. There are potential applications in education, business, health, science and other fields, as described in Peak and previous books presenting research findings in the field for a general audience.

Obstacles

For the revolution of improvement to occur, much more investigation is needed. Ericsson notes that in lots of fields, little is known about how to measure expert performance or about the mental representations used by top performers.

There will also be another obstacle: many top figures in a range of fields have a stake in the present system. Consider education. A transformation could occur, and it involves changing from a priority on learning knowledge to a priority on learning skills. The problem is that this would shake up educational hierarchies, in which teachers are in charge of dispensing knowledge, administrators run the systems and there is little scope for individualised training programmes. Perhaps the most promising area for uptake is in home schooling, with informed parents applying the principles and recruiting specialist teachers as appropriate. Just as private tutoring is the basis for expert performance in music, so it may become more common in a range of learning areas.

education

            The long-term implication might be that educational bureaucracies will become obsolete, replaced by networks of individualised learning embedded in the community. This is reminiscent of the ideas of Ivan Illich in Deschooling Society. It would be wishful thinking to imagine that this will happen quickly, if at all.

The idea that anyone, with the right sort of teaching and support and lots of deliberate practice, can become very good at something is potentially threatening to power-holders in all sorts of areas, including corporate management and politics. Governments and corporations operate on the principle that their leaders know best, either individually or via experts on tap. If anyone can develop high-level expertise, present power systems may be threatened. Deliberate practice promises to democratise human capacities. The implications are potentially profound, so those with the most power will use it to keep changes under control.

Reservations

Expert performance: who could be against it? Everyone wants surgeons to be highly skilled when undertaking operations. But there is a wider set of considerations: expertise needs to be deployed for worthy causes. For surgeons to be more highly skilled is fine, but the wider question is the level of effort put into preventive health measures, now minimal compared to medical interventions against ill health. What is also needed is expertise in promoting exercise, good diet, a clean environment and mental calm, and these areas are poorly funded and less well developed than medical specialities such as surgery.

shooter

            Then there are areas where expert performance is undesirable. Torture is an example: militaries experiment with torture techniques, and some practitioners become very good at them. It might also be argued that improvements in military performance are undesirable, and that efforts should instead be put into improving performance in conflict resolution, nonviolent action, and promotion of social justice. Initiatives to improve human performance need to be linked to worthwhile social goals. So it should be a priority to learn about expertise in promoting freedom and equality, so more people can apply deliberate practice to methods for making the world a better place.

If you want to become a lot better at some skill, Peak should be on your reading list. It is systematic yet accessible, with lots of examples. On its own, reading it won’t make you better, but deliberate practice will.

“Deliberate practice can open the door to a world of possibilities that you may have been convinced were out of reach. Open that door.” (p. 179)

Robert Pool
Robert Pool, co-author of Peak

Brian Martin
bmartin@uow.edu.au

One-eyed in the sky

The recently released film “Eye in the sky” is a powerful drama. It also is a testament to the double standards at the heart of Western anti-terrorism strategy.

 predator-drone

In “Eye in the sky,” British military intelligence has identified terrorists in Nairobi, Kenya. The British in this case are cooperating with US and Kenyan forces. The terrorists are tracked to a particular house.

The film shows amazing surveillance capacities in action, including a high-altitude drone (the eye in the sky) whose camera provides real-time pictures of movie-theatre clarity and precision. However, to get inside the house where the terrorists are thought to be ensconced, a local operative uses a “bug”: a mechanical insect, a miniature drone if you like, that can be piloted to fly into the house and provide a continuous camera view, beamed to decision-makers in Britain and the US.

Barkhad-Abdi

The core of the plot revolves around a moral dilemma, namely a choice between two options, each with pluses and minuses that are not easily compared. Option 1 is to fire a missile  from the high-altitude drone to kill the terrorists. The main drawback is the possibility of civilian casualties and associated political blowback. Option 2 is not to fire a missile.

To personalise the dilemma, and make it more compelling for Western viewers, several of the terrorists are British or US citizens, while as viewers of the film we see a young girl selling bread near the targeted house. The decision about whether to attack is delayed by the need to obtain formal permission, a process involving British and US commanders, legal advisers, politicians and collateral damage assessors.

The film serves as an illustration of dilemmas long discussed by philosophers about causing death and saving lives. Is it justified to knowingly kill an innocent person in order to (possibly) save the lives of others?

Glover

The film also falls into the category of the ticking time bomb scenario much beloved by apologists for torture. Is it justified to torture a suspect to gain information to stop a bomb going off that would kill large numbers of people? Setting aside the questionable assumption that torture is actually useful for obtaining information — critics, including FBI experts, say it is not — this is another moral dilemma: should a prohibition against torture override the urgent need to save lives?

timebomb

In “Eye in the sky,” the dilemma is made more acute by the information, obtained through the bug inside the house, that the terrorists are preparing for suicide bombings. Should the house be targeted immediately, with the likelihood of civilian casualties, or the attack postponed, with the risk of much higher civilian casualties in coming minutes from suicide bombings in crowded areas?

There is another dilemma portrayed, intertwined with the other dilemmas. If the attack proceeds and leads to civilian deaths, and information about these deaths becomes public, British politicians will have to answer to the media and the public. As stated by a character in the film, if the suicide bombers cause a massacre, the terrorists will be blamed, but if civilians are killed by a strike against the terrorists, British politicians will be blamed.

Alan-Rickman

Invisible dilemmas

“Eye in the sky” is a powerful piece of filmmaking, lauded by critics for its drama and acting. It draws the viewer into the moral dilemmas portrayed, with different perspectives conveyed via different characters, and indeed within a few of the characters who are anguished by the choices before them. Yet the film is also based on a number of assumptions that hide deeper, unmentioned dilemmas at the heart of Western anti-terrorism strategy.

The film is entirely from a Western military and political point of view (supplemented by perspectives from Kenyan allies). As viewers, we do not see the world from the perspectives of the terrorists.

Personally, I totally oppose the methods used by suicide bombers and other non-state terrorists. Not only do they involve killing people for political purposes, but they are often counterproductive, legitimating the violence used against any challenge to authorities.

Nevertheless, it is possible to ask, what right do Western governments have to serve as judges and executioners? The targets of Hellfire missiles may have committed crimes, but they have not been brought before a court of law and convicted. Instead, in the film, viewers are positioned to see assassination as a reasonable policy, as long as collateral damage is limited.

Extra-judicial killing of alleged terrorists and bystanders plays a large role in angering people in targeted populations and enabling extremist groups to recruit new members. Drone assassinations thus feed the very problem they are supposed to be countering. They are part of a cycle of perpetual war, of never-ending strike and counter-strike, in which killers on each side are their opponents’ best allies in maintaining the incentive to use violence.

predator-firing-missile4

The assumption that assassination via drones is acceptable is pervasive in Western media. This assumption can be highlighted by alternative scenarios that almost certainly will never occur in real life.

Scenario. A group of health activists has access to far-reaching surveillance capabilities. They have been observing plans to develop a drug; company scientists know it is ineffective and likely to kill thousands of patients, but managers are proceeding because of the promise of billions of dollars in sales. The health activists have access to a bug that can fire a poison dart, killing the company president and thwarting the launch of the drug. Should they proceed?

Absurd? Of course. But the dilemmas involved are quite similar to the “Eye in the sky” scenario.

Other scenarios with similar dynamics can be imagined. An arms exporter is about to seal a deal that will see deadly weapons sold to a ruthless and aggressive ruler. A political leader is about to approve a massive invasion of a foreign country. A company is on the verge of gaining approval for a development that will have disastrous environmental effects. And so on.

Such scenarios are unlikely because most of today’s activists realise that assassination, however well justified, is likely to be counterproductive. For both ethical and pragmatic reasons, they pursue their objectives in more peaceful ways.

Omitted options

“Eye in the sky” highlights dilemmas in the military option against terrorism, and thereby sidelines other anti-terrorism approaches. Terrorism can be challenged by promoting social justice, by involving citizens in gathering intelligence, by getting the media to reduce its attention to terrorism, and by promoting methods of nonviolent action that are far more effective than terrorism. These alternatives — especially the promotion of social justice using nonviolent action — are invisible in the film, as they are in nearly all media treatments.

mirrensky-xlarge

The film actually portrays quite well what has been called “state terrorism“, the use of violence by governments that strikes terror into populations. State terrorism causes far more death and destruction than the non-state variety, yet because media and education present the world from the point of view of the state and its operatives, state terrorism as a concept is virtually unknown outside of a few scholarly and activist circles.

We can wait in hope, but probably in vain, for big-screen portrayals of nonviolent campaigns, using grassroots collection of information to challenge western state crime. There may be a script for “The eye of the people” but don’t hold your breath for the feature film.

Brian Martin
bmartin@uow.edu.au

Thanks to Jørgen Johansen, Majken Sørensen and Steve Wright for useful comments.

Online and objectionable?

The Internet enables people to operate online, anonymously. When this capacity is used for damaging activities, what should be done?

encrypted

I’m a fan of being able to communicate online without revealing your identity. This is because I’ve known so many whistleblowers who are subject to serious reprisals. As soon as they go public, they are cut off from further information, and the reprisals divert attention from the issue they spoke out about. Leaking anonymously is usually a better option, reducing or eliminating reprisals, while the leaker can remain on the job and, if necessary, leak again.

Leaking can be done in various ways. The Internet makes it easier. Setting up a Yahoo email account at a public library is one option. Another is using encryption, including the Tor browser to hide web activity.

Then there are dissidents in countries where speaking out against the government can lead to dismissal, arrest, imprisonment and torture. Encrypted communication can be a vital tool for campaigners who are up against a repressive regime.

However, online anonymity can be used for other, less noble purposes. I was reminded of this by reading Jamie Bartlett’s book The Dark Net: Inside the Digital Underworld. Bartlett, a researcher at the think tank Demos, knew about nefarious activities on the Internet and decided to investigate further. He pursued unfamiliar corners online, tracked down individuals who are involved, met them face-to-face and learned about how they operate.

the-dark-net-left

The Dark Net is a fascinating account. It is engagingly written and addresses a series of important topics, including trolling, racist organising, child pornography and illegal drug sales. Bartlett doesn’t try to force his views on the reader, but rather encourages thinking about the pros and cons of online anonymity.

Trolling

Trolling involves entering online discussions and seeking to cause trouble, upsetting people by making rude comments or trying to disrupt an entire discussion. Trolls may see success, from their viewpoint, as provoking an angry response.

Bartlett, as well as telling about cases of trolls who were exposed and prosecuted, was able to meet with a self-identified troll and discuss his motives and methods. Trolls may be quite ordinary people offline, but online they morph into nasty personas, sometimes taking numerous identities. They may pretend to adopt views contrary to their own and infiltrate forums in order to discredit them, for example pretending to be a racist making really objectionable comments.

Internet troll

Trolling has been around ever since the early days of computer-to-computer interaction, the precursors of the Internet. It is fostered by what’s called the online disinhibition effect, which means that when you are separated from people in time and space, you are more likely to behave without the usual restraints that apply when talking to someone face-to-face.

Bartlett entered the notorious /b/ board of the image-sharing website 4chan, where participants, almost all anonymous, vie with each other in making ingenious insults and outrageous statements. When a teenage girl entered for the first time, she was seen as a legitimate target. She was encouraged to post revealing photos of herself. Board regulars managed to determine her offline identity (“dox” her) by using cues in the background of her photos, and proceeded to send her photos to her parents, her classmates and friends.

This was what /b/ calls a “life ruin”: cyberbullying intended, as its name suggests, to result in long-term, sustained distress. It’s not the first time that /b/ has doxed camgirls. One elated participant celebrated the victory by creating another thread to share stories and screen grabs of dozens of other “classic” life ruins, posting photographs of a girl whose Facebook account had been hacked, her password changed, and the explicit pictures she’d posted on /b/ shared on her timeline. (p. 20)

Alarmingly, these trolls see nothing wrong with harming people. She deserved it, they think, because she was so foolish. But, as Bartlett notes, trolls can cause severe damage to a person’s life, even causing them to commit suicide. And it’s all done anonymously. Only very seldom is a troll held to account.

Porn

Another use of the Internet is for circulating pornography, for which there seems to be an unending demand, with porn sites constituting a good proportion of what’s on the web. However, the traditional porn industry is not thriving. The reason is the availability of webcams, enabling a huge increase in self-made sex displays.

Bartlett made contact with a successful online performer, Vex, met her in real life and attended one of her shows, watching her (and, on this occasion, two other women) perform using the site Chaturbate. Watchers can sign in for the show and express their appreciation through payment of Chaturbate tokens. Bartlett watched a particularly lucrative show.

I ask Vex why she thinks she is so popular. “Traditional porn tends to be standardized and unrealistic,” she replies. “I guess I’m a real person in a real room.” This view is one put forward by Feona Attwood, professor of cultural studies at Middlesex University: “It’s a better kind of porn: somehow more real, raw, and innovative than the products of the mainstream porn industry.” (p. 171)

Chaturbate-Token-Hack

Something more disturbing is the availability of child porn on the Internet. It is hidden well, using encryption, but there is lots of it. Bartlett tells how child porn was in decline in the 1980s, seen by law enforcement as a low priority. The Internet provided a huge boost to the availability of child porn, with interest piqued by “gateway” images of older teenagers, gradually leading to interest in images of younger children. This in turn stimulated greater supply, itself made easier for dark-side entrepreneurs.

Bartlett met “Michael”, a seemingly ordinary middle-class man, who started watching more pornography in his 40s, with an interest in youthful bodies, and gradually moved from legal to illegal pornography. Then he was caught, and his life upended.

Bartlett provides a lot of context, quoting various sources and authorities, for example noting that the perpetrators of most sexual abuse continue to be family members and that evidence about the connection between watching child porn and becoming an offender is “inconclusive”. He also met with British police who specialise in tracking down online child porn so it can be shut down and the producers and users prosecuted. The British teams have been fairly successful in closing down British operations, but there are numerous offenders in other countries, and in many of them the police don’t care or are bribed not to interfere.

Anonymous commerce

It is now possible to buy and sell goods using anonymous digital currency, of which the best known is bitcoin. Libertarian-oriented programmers pour enormous energy into designing digital currencies that enable anonymity for sellers and purchasers, at the same time providing records of transactions.

bitcoin

Bartlett purchased some marijuana online using a prominent drug-sale site, Silk Road 2.0, that offers a wide variety of pharmaceutical and illegal drugs. He didn’t use his credit card, of course, but rather bitcoin. He did use his home address, but he could have used some other address. Only after receiving his gram of marijuana through the post did he go online to note this, so the seller could receive the payment, which had been put in escrow. Sellers are rated by buyers, just like on Amazon, providing a trust-based system in which everyone is anonymous. The site takes a small commission, but no taxes are paid. Indeed, as Bartlett discovered, avoidance of taxes or any other government control is a key motivation of the programmers designing anonymous currencies.

Pro-ana

Bartlett also delved into the disturbing world of websites providing support for anorexics. Many of these provide assistance and encouragement to overcome this illness, but some, the so-called “pro-ana” sites, provide a different sort of support: to become ever thinner. The Internet has enabled anorexics to interact with each other, to share pictures of their emaciated physiques (and say how attractive they are), to tell about their diets (how little they eat in a day) and their struggles against eating, and to encourage each other to maintain dietary discipline for the goal of thinness. Although anorexia predated the Internet, the pro-ana sites provide a new source of encouragement for dangerous weight loss and thus a continuation or accentuation of the illness.

ana_big14

Alternatives?

Bartlett, through his tour through dark parts of the net, highlights negative aspects of online anonymity. He entered this world recognising the positives, especially the capacity to organise against repressive governments. However, even when examining the less positive areas, such as child porn and pro-ana sites, he maintains an admirable suspension of judgement, in part because he is genuinely impressed by the complexity of the issues. None of the areas turned out to be as one-dimensional as he anticipated.

jamie_bartlett_0
Jamie Bartlett

Spy agencies do not like online anonymity. In the US and Britain, they have been pushing for encryption systems to have backdoors so the agencies can read anyone’s email. They argue this is necessary for tackling terrorism, with child porn offering a useful supplementary argument. However, the case for backdoors is fundamentally flawed, because terrorists are not going to use an insecure system. What the agencies really want is to maintain surveillance over citizens.

An underlying assumption in the contest between spy agency agendas and their opponents who defend civil liberties is that online anonymity is a key to enabling abuses. However, while it might seem on the surface that online anonymity is central to trolling, racist organising, child porn and the sale of illegal drugs, perhaps this attributes too much to the communications medium. After all, the postal system and the telephone are used by terrorists, criminals and paedophiles, but this does not mean governments should have the capacity to open all letters or listen to all calls, especially because such a capacity will enable more crimes, by the government itself, than it would prevent.

For each questionable use of the Internet, it is worth exploring a range of options for challenging the underlying social problem. Concerning the sale of illegal drugs: instead of trying to shut down online operations, a different approach is to decriminalise drug use and to introduce a range of measures to reduce the harmful effects of drugs. Specialists on challenging racism, anorexia and child pornography also can offer alternative pathways. The problems are in the “real world”, not just online. It is easy to point the finger at the Internet, the medium of communication, but more challenging to go to the roots of the problems.

Brian Martin
bmartin@uow.edu.au

Ted Mitew comments:

There is a noticeable stratification in access to real anonymity both in terms of the carrying layer and the destination:

[1] most people access the net through a layer of zero anonymity or pseudo anonymity at best, and their destination is not anonymous either;

[2] a small percentage access the net through a layer of high anonymity [VPN] and their destination may be somewhat anonymous (for example, members-only forums);

[3] an even smaller percentage access a completely different and highly anonymous network (for example, I2P) through an anonymous layer (VPN).

Groups 2 and 3 are not going to be affected by any government efforts to regulate anonymity, but ironically it is those two groups who have the know-how and will to defend anonymity.

An orchestrated attack on a PhD thesis

Judy Wilyman, an outspoken critic of the Australian government’s vaccination policy, undertook a PhD at the University of Wollongong. She graduated in December 2015.

On 11 January, her PhD thesis was posted on the university’s digital repository, Research Online. On the same day, anticipating an attack on Judy and the thesis, I posted a document titled “Judy Wilyman, PhD: how to understand attacks on a research student“, which turned out to be remarkably accurate in characterising the nature of the attack, which commenced within 24 hours.

The attack included a series of biased articles in The Australian by journalist Kylar Loussikian, numerous hostile blogs and tweets, a one-sided Wikipedia page, and a petition. Never before have I heard of such an outpouring of rage over the award of a PhD in Australia.

Loussikian-story

As a sociologist, this phenomenon is fascinating in its assumptions and motivations. I am hardly a neutral observer: I was Judy’s principal supervisor at the University of Wollongong, and quite a bit of the outrage has been directed at me, my supervision and my research. On the other hand, I have considerable inside knowledge, enabling insight about the claims being made.

Given the volume of hostile commentary about Judy’s thesis, it is not possible for me to undertake a comprehensive analysis of it in a short time. Therefore my observations here are preliminary. Rather than try to provide detailed evidence to document my generalisations, I merely illustrate them with a few comments made by signers of the petition against the university and the PhD. Down the track, I hope to provide a more detailed response, including to some of the treatments that address matters of substance.

SAVN attacks

The outrage over Judy becoming Dr Wilyman can best be understood by studying the operations of the group now calling itself Stop the Australian (Anti)Vaccination Network or SAVN. Since 2009, SAVN has been attempting to censor and discredit any public criticism of vaccination, using misrepresentation, ridicule, complaints and harassment, as I have documented in a series of articles. SAVN’s agenda has been to cleanse public discourse of dissent about vaccination. Judy Wilyman has been one of SAVN’s many targets.

savn

Judy had been under attack by SAVNers for several years. Therefore, I and others at the University of Wollongong correctly assumed there would be a hostile response to her graduation. Consider two hypotheses for how I and university officials would behave in this situation.

Hypothesis 1. We would push through a sub-standard thesis.

Hypothesis 2. We would take extra care to ensure that the thesis was of requisite quality and that all university processes were followed carefully. This would include sending the thesis to technical experts and choosing external examiners of high standing.

To me, it beggars belief that anyone would believe hypothesis 1, especially given that outsiders lack information about the operation of university processes. Yet in practice it seems that many outsiders, based on limited knowledge, assume that the thesis must be no good, my supervision was inadequate and the university was derelict.

The rush to condemn the thesis and the university can be understood this way: opponents assume it is impossible to undertake a scholarly critique of vaccination policy (or at least impossible for Judy to do so). Therefore, they condemn everyone involved in the process.

Furthermore, opponents do not acknowledge that scholars can differ in their evaluation of evidence and arguments. Instead, in various scientific controversies, including the vaccination debate, dissident experts are subject to attack.

Agenda-setting

Within media studies, there is a well known and widely discussed view that mass media do not tell people what to think, but are quite influential in determining what people think about. The articles by Kylar Loussikian in The Australian apparently were highly influential in getting a lot of readers to think about Judy Wilyman’s PhD. Their agenda was set by the mass media yet, as noted within agenda-setting research, few readers realised their focus of attention had been so influenced.

UoWooWoo

Associated with media agenda-setting is the significance of framing, which is about the perspective from which people see an issue. Loussikian’s articles framed the issue as about shortcomings of a PhD thesis and the credibility of the student, the supervisor, the examiners and the university. This frame was adopted by most (though far from all) commentators.

It is an interesting thought experiment to consider the likely response to a differently framed set of articles about the thesis, in which the central issue was an attack on academic freedom by SAVN over a number of years. However, The Australian was unlikely to adopt this frame. Indeed, a couple of years earlier, an Australian journalist had adopted SAVN’s agenda against Judy.

Assumptions about scholarship

Many of the attackers seem to have assumed that scholarship and criticism of vaccination are incompatible. How else could they justify condemning the university? An alternative view is to support current Australian government vaccination policy while accepting that it can be subject to a scholarly critique.

Respectful-Insolence

SAVNers for years have proclaimed that there is no debate about vaccination, by which they mean that there are no valid objections to the dominant view. To acknowledge that a scholarly critique is possible is to accept there is something to debate. Apparently this possibility is so threatening that it must be met by denigration and abuse.

Looking at the thesis

In “Judy Wilyman, PhD” I anticipated the sorts of attacks that would be made. This was not difficult: I simply listed the methods that had been used previously. Here’s what I wrote in a section titled “What to look for in criticism”:

When people criticise a research student’s work, it is worth checking for tell-tale signs indicating when these are not genuine concerns about quality and probity but instead part of a campaign to denigrate viewpoints they oppose.

  1. They attack the person, not just their work.
  2. They concentrate on alleged flaws in the work, focusing on small details and ignoring the central points.
  3. They make no comparisons with other students or theses or with standard practice, but rather make criticisms in isolation or according to their own assumed standards.
  4. They assume that findings contrary to what they believe is correct must be wrong or dangerous or both.

The attacks on Judy’s research exhibit every one of these signs. Her opponents attack her as a person, repeatedly express outrage over certain statements she has made while ignoring the central themes in her work, make no reference to academic freedom or standard practice in university procedures, and simply assume that she must be wrong.

My preliminary observation is that most of the hostile commentary about the thesis exhibits one or more of these signs.

petition

There have been numerous derogatory comments made about Judy, me and the university, most without providing any evidence and many based on misrepresentations of the thesis. Proponents of evidence-based medicine might ponder whether it is legitimate to condemn a thesis without reading it, condemn a supervisor without knowing anything about what happened during the supervision process, and condemn a university without having any information about the operation of university procedures. (Tell-tale sign 1)

Some of the opponents of the thesis have referred to comments made by Judy in other contexts. Likewise, questions have been raised about some of my other research. This is the technique of attacking the person in order to discredit their work. (Tell-tale sign 1)

When raising concerns about a piece of research, the normal scholarly route is to send them to the author, inviting a reply, not to immediately publicise them via journalists. An alternative is to submit them to a scholarly journal for publication, in which case many editors would invite the author to reply.

Alleging there are errors in a piece of work does not on its own challenge the central arguments in the work. For this, addressing those arguments directly is necessary. Very few of the critics of Judy’s thesis have addressed any of its central themes. (Tell-tale sign 2)

The intensive scrutiny of Judy’s thesis on its own does not enable a judgement of its quality, because it is necessary to benchmark against other comparable theses. None of her critics has attempted a similarly intensive scrutiny of any other thesis, much less a set of theses large enough to enable a fair assessment of her work. Experienced examiners have assessed many theses, as supervisors and/or examiners, and are well placed to make the required judgements about quality. This is in stark contrast to outside critics, many of whom lack any experience of thesis supervision or examination. (Tell-tale sign 3)

Why is there such a hue and cry over Judy’s thesis? Many theses tackling controversial topics or taking non-standard positions are published every year. Many of the critics of the thesis apparently believe no thesis proposal critical of vaccination should be accepted at an Australian university, and that for such a thesis to be passed necessarily reflects adversely on the university. The thinking behind this seems to be based on the assumption that criticism of Australian government vaccination policy is dangerous and should be censored. (Tell-tale sign 4)

I care. I believe in freedom of thought and speech, however this unscientific bullshit has to stop. It’s endangering lives — Kate Hillard, Broome, Australia

The net effect of these techniques is striking. A group of campaigners, with a well-established agenda of attacking critics of vaccination, sets out to discredit a thesis. Disdaining accepted scholarly means of critique, they feed material to a journalist. They take sentences from the thesis out of context and assert they are wrong, going public before offering the author an opportunity to reply. They ignore the central themes of the thesis. They show no awareness of scholarly expectations in the field, instead asserting the superiority of their own judgements over those of the examiners. Based on this charade of intellectual critique, they then condemn the thesis, the student, the supervisor and the university in an orchestrated campaign.

The role of expertise

SAVNers and quite a few other commentators state or assume that vaccination policy is a scientific issue, rather than one including a complex mixture of science, ethics and politics. These commentators then jump to the conclusion that only scientific experts are qualified to make judgements about vaccination policy. There is a contradiction in their discourse, though, because few of these commentators themselves have relevant scientific expertise, yet they feel entitled to make pronouncements in support of vaccination. So their assumption is that anyone, with relevant credentials or not, can legitimately support vaccination policy but no one without relevant scientific expertise is entitled to criticise it. They ignore the significance of policy expertise.

Wikipedia-Judy-Wilyman

This is a familiar theme within scientific controversies: critics of the epistemologically dominant view are dismissed because they are not suitably qualified. There is another way to look at policy issues: all citizens should be able to have an input, especially those with a stake in the outcomes. This participatory view about science policy has been well articulated over several decades, but few of those commenting about Australian vaccination policy even seem to recognise it exists.

Many opponents of the thesis and critics of the university have declared this issue is not about academic freedom but about academic standards. This claim would be more convincing if these opponents had ever made scholarly contributions about academic freedom or if they were not making self-interested judgements about their own behaviour. Their actions show their agenda is suppression of dissent.

The SAVN message

What is the implication of SAVN’s campaign against Judy Wilyman? And why do SAVNers and others continue to attack the University of Wollongong despite lacking any concrete evidence of any shortcomings in the university’s processes? There is one underlying message and two audiences. The message is that no university should consider allowing a research student (or at least an outspoken research student) to undertake a study critical of vaccination.

The first audience is the University of Wollongong. The second audience is other universities, which are being warned off critical studies of vaccination, or indeed of any other medical orthodoxy, by the example being set by the attack on the University of Wollongong.

There is also another message, which is along the lines of “Don’t mess with SAVN. We will launch a barrage of abuse, ridicule and complaints, and use our connections with the media and the medical profession, to assail anyone who crosses us.”

The original reason I became involved in the Australian vaccination debate is that I saw SAVN’s agenda as dangerous to free speech. If adopted more widely, SAVN’s approach would stifle discussion on a range of issues.

I am therefore buoyed by the support I’ve received from my colleagues, including senior figures, at the University of Wollongong, who believe in the importance of open debate and of scholarship that challenges conventional wisdom.

It is apparent that academics and universities need to do more to explain what they do and to explain the meaning and significance of academic freedom.

Postscript

See also my other writings about attacks on Judy and her thesis.

Think freakier

The authors of Freakonomics have now written Think like a Freak. Their stimulating perspective is an invitation to think in even more original ways.

Steven Levitt is an economist at the University of Chicago who became famous for his book Freakonomics, in which he applies logic and mathematics in original ways to both longstanding and novel problems and issues. The book’s co-author, Stephen Dubner, is a writer who can turn dry statistics into page-turning adventures.

Freakonomics

One controversial topic covered in Freakonomics was the cause of the decline in the US crime rate in the 1990s. The authors presented the idea that the legalisation of abortion nationwide in the early 1970s led to a significant decline in the birth of children in disadvantaged circumstances, and as a result the crime rate went down 15 to 20 years later. They cite statistics and references to back up this hypothesis. Freakonomics looked also at why teachers cheat, the economics of drug dealing, and fashions in naming children, among other topics. Levitt and Dubner later extended their popular treatments of unorthodox perspectives in SuperFreakonomics. As well, the authors run a blog and a radio programme.

Steven Levitt
Steven Levitt

Because of the huge sales of Freakonomics, it is not surprising that Levitt’s research findings have come under considerable scrutiny, with some data and findings contested. As well, it is debateable whether the topics covered should be considered part of the economics discipline.

Most recently, Levitt and Dubner have written Think like a Freak, aiming to explain their approach by using engaging examples to motivate general comments. This book is my focus here. Learning to think in unorthodox ways can be worthwhile even if the results are sometimes questionable.

Think-like-a-freak

In Think like a Freak, the authors tell, for example, of Takeru Kobayashi (nicknamed Kobi), a slightly built Japanese man who became involved in competitions to eat as much as possible in a short time. After some initial successes, he entered the biggest event in the field, Nathan’s Famous Hot Dog Eating Contest in Coney Island, New York. The annual contest involved eating as many hotdogs as possible in 12 minutes. Other competitors followed the then conventional wisdom, which was to train by eating as much as possible. Kobi, though, decided to train in a different way: he experimented with different approaches, for example eating the sausage separately from the bun and soaking the bun in water so it could be swallowed more quickly. Going into the competition, Kobi astounded the field by winning and by smashing the record, eating nearly twice as many hotdogs as the previous highest number.

takeru_kobayashi_2006_07_04
Takeru Kobayashi, 2006

From this example, Levitt and Dubner highlight a few key points. Kobi didn’t just accept the conventional approaches: he tried out new approaches, tested them and practised them. Another thing was that Kobi focused on how he ate, namely applying the methods he had developed as well as possible rather than comparing his performance to previous efforts by others. In this way he was not held back by the expectation that records can only broken incrementally. Finally, Kobi developed a mental technique, including his focus on process, that allowed him to enjoy the process of gorging himself, despite the pain and discomfort involved.

Levitt and Dubner pursue this path of presenting simple ideas that, when applied in unorthodox ways or to unexpected topics, lead to potential breakthroughs. One chapter is “Think like a child.” Of course they don’t mean always think like a child, but in some circumstances children can cut through conventional ways of seeing the world, conventional for adults that is. A magician friend of the authors told them he was hardly ever caught out by an adult, but quite a few children could see through his tricks, for a variety of reasons: they were less focused and hence harder to distract, they were more attentive to details adults wouldn’t notice, and they were shorter and could see things that adults couldn’t because the tricks were designed to be seen from above.

Child-think

Freakier

Levitt and Dubner describe meeting with David Cameron just before he became Britain’s Prime Minister. They pointed out some ways to make the National Health Service more efficient by introducing charges for service, a perspective that comes naturally to an economist. But Cameron switched off: the NHS was not to be tinkered with.

Levitt and Dubner here subscribe to conventional rationality of planning by elites, those who supposedly know best. But there is more to decision-making than rationality. Part of the picture is involving citizens in the decisions that affect them, thereby enabling far better uptake of policies. Cameron instinctively knew he could not implement major NHS reforms, even if he wanted to, without winning over the population. (Incidentally, the US fee-based health system is hardly a model of rationality.)

Levitt and Dubner advocate going to the roots of problems, not just treating symptoms. They tell the now-familiar story of how Barry Marshall and Robin Warren discovered that ulcers are caused not by stress and spicy foods but by a bacterium that can be eliminated by antibiotics. They had to fight the medical establishment for recognition. Marshall and Warren, now Nobel Prize winners, had addressed the cause of ulcers. So far, so good.

Then there is crime, a favourite topic for Levitt and Dubner. In reprising their studies of abortion and crime, they point out that some measures, such as more capital punishment and tighter gun laws, do not reduce the crime rate. They instead prefer to focus on something deeper, children’s upbringing.

There are other ways to look at crime not examined by Levitt and Dubner. One is to point out that nearly all crime appearing in US police statistics is by people at the bottom of the social pyramid. Those who are poor, with less education and few opportunities, are far more likely to commit the sorts of crime that result in arrests and imprisonment. However, available evidence suggests that the biggest criminals are at the top of the social hierarchy, including white-collar crimes by individuals and major crimes by corporations and governments. Pharmaceutical companies, for example, have been fined billions of dollars for crimes leading to the deaths of tens of thousands of people, but few executives are ever called to account. So crime statistics should be treated as an artefact of a class-based approach to criminality: most of the big boys (and girls) can cheat and steal with impunity, while those further down the hierarchy are subject to far greater scrutiny and punishment.

The sociologist Randall Collins wrote an insightful chapter presenting an unfamiliar perspective on crime. He argues that all societies need to define some activities as deviant, and those considered most deviant are criminalised. So crime rates reflect deeper processes of social stratification and exclusion. In this case, thinking like a freak may not get you as far as reading some sociology.

Collins-Sociological Insight

Levitt and Dubner write about a study by Jörg Spenkuch of German Protestants and Catholics that found people living in Protestant areas earned a little more money on average than people living in Catholic areas, although their hourly wages were the same. One factor was that those in Protestant areas worked longer hours. Is the lesson from this, as suggested by Levitt and Dubner, that kids should be encouraged to be more hard-working like Protestants? An alternative lesson is that by working fewer hours, Catholics are increasing their well-being: it is well documented that higher incomes have a minimal impact on happiness compared to spending time with family and friends.

Persuading people

Levitt and Dubner include a useful chapter on how to persuade people who don’t want to be persuaded. They make some useful recommendations. One is to give credit to the other side’s strong points, because an opponent is unlikely to engage in debate with an obviously biased perspective. In studying numerous scientific controversies over the years, my observation is that it is rare for a partisan to give a fair summary of the opponent’s argument. In the Australian vaccination debate, each side presents its strong points and criticises the other side’s weak points. There’s very little persuasion going on.

Another recommendation made by Levitt and Dubner is not to insult the opponents, for example by calling them ignorant, foolish, dupes or crazies. Going by past behaviour, many vaccination partisans won’t be following this advice.

The authors use climate change as an example, pondering the difference between the scientific consensus about the reality of human-induced global warming and the considerable scepticism among the US public. However, they omit one important factor: in the US, there is a powerful fossil-fuel lobby that does everything it can to create doubt about climate science. In many other countries, climate sceptics have low public credibility. So perhaps Levitt and Dubner could make another recommendation: have on your side a powerful and wealthy group that intervenes in the debate.

Stephen Dubner
Stephen Dubner

Levitt and Dubner use a different example to good effect: driverless cars. These are getting better technologically, but to argue for them, they say it is wise to acknowledge possible dangers, for example that a driverless car could plough into a preschool, killing lots of kids. They provide the figures to show that dramatic events, reported in the media, give an unrealistic picture of technological dangers. Cars (with drivers) are the big killer of kids in rich countries, and if driverless cars reduced the road toll even a little, many more kids would be alive and uninjured.

However, there is another way to look at the issue of driverless cars, which is to ask by so many billions of dollars are being devoted to a slight improvement in a transport system that is inherently unsafe, as well as being damaging to the environment. For decades, critics of the car have been advocating for a range of alternatives: walking, cycling, public transport, and design of cities to make walking and cycling safe and attractive. Recognising such alternatives does not require thinking like a freak, but rather being open to possibilities that clash with the powerful road and auto lobby in the US. Thinking about transport like a freak in Copenhagen, where commuting by bicycle is commonplace, would be different than thinking like a freak in Los Angeles.

The final chapter of Think like a Freak is titled “The upside of quitting.” They say that quitting has an unfortunately bad reputation, often being associated with failure. They note that quitting a project, a job or a relationship can have many advantages, but quitting often is not contemplated because of sunk costs and lack of consideration of opportunity costs.

yup-i-freakin-quit

They describe tech companies that try out lots of ideas with the aim of testing them promptly and, if they don’t measure up, quitting without investing a lot of money. It makes sense to spend some time and effort, but no more than necessary, determining whether something is a bad idea.

Levitt and Dubner even set up an online operation that offers to flip a coin for people to make decisions, for example whether to leave a job or a relationship. This has attracted tens of thousands of participants who are asked to report on the outcome of the process. Despite some intriguing outcomes, I have reservations. There is research showing that people systematically misjudge what made them happy in the past and what will make them happy in the future. Indeed, there are several illusions involved in people’s explanations for their current state of mind. So while I sympathise with Levitt and Dubner’s encouragement to see the positives involved in quitting and failure, actually measuring the consequences of choices can be challenging.

Think like a Freak is engaging and informative. It is written as a set of stories, and the authors are well aware that story-telling is a powerful technique for getting a message across. The book concludes with some modest comments.

All we’ve done is encourage you to think a bit differently, a bit harder, a bit more freely. Now it’s your turn! We of course hope you enjoyed this book. But our greatest satisfaction would be if it helps you, even in some small measure, to go out and right some wrong, to ease some burden, or even — if this is your thing — to eat more hot dogs. (p. 211)

Brian Martin
bmartin@uow.edu.au

Steven D. Levitt and Stephen J. Dubner, Think like a freak: how to think smarter about almost everything (Penguin, 2015)

Marking blind

When marking an essay, it can be better not to know who wrote it.

As a university teacher, one of my regular tasks is to mark assignments, and I want to be as fair as possible to the students. One method I use is to “mark blind,” namely without knowing the name of the student whose work I’m marking.

anonymous student

Most teachers try to be fair and say that knowing the identity of the student makes no difference to them. However, there’s plenty of research about in-group favouritism, where the in-group can be based on family, religion, age, ethnicity or viewpoints, among other possibilities. Teachers are likely to be affected by all sorts of unconscious bias, including expectations about how good a student is.

Students create impressions on their teachers. Some students are more articulate, engaging, humorous or astute in their comments. Then there are the effects of appearance, dress and demeanour. Maybe a student really tries hard, creating a favourable impression of diligence.

Wine tasters evaluate wines without knowing their origin. Vintages can vary considerably from year to year, so it’s better not to be influenced by previous perceptions. Similarly, the quality of a student’s work can vary from class to class and from assignment to assignment, and teacher expectations can affect evaluations.

Even a student’s name can influence perceptions. Male or female? Ethnic? Pretentious-sounding or ordinary? Stereotypes abound and can influence attitudes. If you know a student well, in-group favouritism is a risk; if not, then stereotype bias is a risk. When marking and knowing the student’s name, it’s therefore likely that some mental image of the student will be present, and it’s likely this has an effect on the marker.

A-plus

My way of limiting this bias is to mark assignments without knowing the student’s name. I ask students to list only their student number on the assignment, not their name.

f-minus

I find this changes my attitude while marking. My focus becomes to comment on the work done, with less concern about the relationship of the comments or mark to the student. I don’t worry about a student who comes across well in class doing poorly or about a seemingly lackadaisical student doing well. After finishing marking all the assignments, I go online to recombine student numbers with names, and send my comments to the students.

One good aspect of marking blind is that I can say honestly to students that my mark is on their work, not on them personally. They can be more confident that if they receive a good mark, it is a reflection of good work and likewise that if they receive a poor mark, it is not about who they are.

If only more essays

Practicalities

In recent years, I have had my students submit their work electronically, either directly to me by email or through an online forum. Usually this means I can see their names as well as their student numbers – but only temporarily. I put the submitted files into a folder, with each file having as its name the student’s number. By the time there are a few files in the folder, I have forgotten which one is which.

Sometimes, when marking an assignment, I recognise the student. Perhaps it’s because we had talked about it beforehand, or the student gives some revealing personal detail, for example being from Finland when there’s only one Finnish student in the class. More commonly, though, it’s because the student includes their name somewhere in the assignment.

Whatever the reason, I put that assignment at the bottom of the pile and turn to another one. Usually after marking ten or so assignments, I’m on automatic pilot in terms of applying the assessment criteria, and knowing the student’s name is less important.

Sometimes, when marking an assignment, I think I know which student did it, but if I’m not absolutely sure, it helps me switch focus from who did the work to the quality of the work. I want the mark to be appropriate whoever did the work.

If I want to give feedback specifically for a student, supplementary to my comments on the student’s assignment, I can add this after reconnecting student names to assignments.

grading-2a

The pitfalls of familiarity

There’s an inherent tension in any system in which teachers mark their own students’ work. Teachers in such circumstances have two conflicting roles. One is to provide guidance, support and feedback to assist learning. The other is to provide an assessment of the student’s performance.

The trouble is that the assessment role can inhibit the support role. If students are worried about what mark they are going to get, they may be cautious about exposing their ignorance, thereby reducing opportunities for useful feedback. They may also try to curry favour with their teacher.

The way around this is to separate teaching and assessment roles. This occurs with research students in the Australian and British systems. The supervisor supports the student to produce a satisfactory thesis. Then the thesis is assessed by independent examiners. At the University of Wollongong, there are strict rules to ensure independence. At the PhD level, for example, examiners cannot have worked at the university in the past five years, nor have collaborated with any supervisor or the student, among other restrictions.

In years gone by, supervisors were examiners for their own students’ honours theses, but this was open to abuse, with some supervisors becoming advocates for their favoured students while some unfortunate students, who had clashed with their supervisors, were treated harshly. The rules were changed to prevent supervisors being examiners, though in some parts of the university there was resistance, with supervisors insisting that only they had the expertise to judge their students’ work.

One year, I made an arrangement with a colleague at another university: he would mark the final assignments from my undergraduate class and I’d do the same for him. This enabled me to be a support person for my students, giving them feedback on drafts before marking by my colleague. I thought the system was worthwhile, but it seems that few academics are receptive to this sort of exchange. My colleague never supplied me with the essays from his class. My guess is that he did not feel comfortable relinquishing his control over marks for his students. If, instead of needing to mark the work of 90 students in a semester, the figure was closer to 40, I might try again to arrange an exchange with a colleague or with one of the other tutors in my classes.

grading-2b

Other biases

Blind marking can limit biases due to knowing who did the work, but it doesn’t eliminate other sorts of biases. One of the most common is ideological: if students say things you agree with, they are more likely to create a favourable impression than if they challenge your beliefs. If you’re teaching on topics where there are strong differences in opinion, for example addressing abortion or biotechnology, being fair can be difficult.

There’s another problem too. Students are very sensitive to the views of their teachers, and many students will say what they think their teachers want to hear. This is probably more damaging and insidious than teacher bias itself.

Many years ago, I taught a course on environmental politics and used case studies as a basis for understanding theory. Many of the students were doing an environmental science degree, and most of the students thought of themselves as environmentally conscious, and it was hard to get them to think critically about their own beliefs. When nuclear power was the case study, nearly all students were opposed to it, and few students had the confidence to present pro-nuclear arguments. Furthermore, the students knew I was an opponent of nuclear power.

Then I introduced fluoridation as a case study. Some students asked me during class, “What do you think, Brian?” I’d respond that I was studying the controversy as a social scientist and didn’t have a strong personal opinion. This answer frustrated them: they obviously wanted to know my view so they would know better what to write in their assignments.

Furthermore, there was no standard environmental view about fluoridation, and different class members had different views on fluoridation, leading to more stimulating discussions than on other topics. The students had to think for themselves rather than regurgitate a standard line or say what they thought I wanted to hear.

On just one occasion, I used one of my books as a text. I didn’t like this, because I felt students were inhibited. Personally, I would have liked to hear their criticisms of my ideas, but few students have the confidence to question their teacher’s well-formed views. Basing teaching on your own research means you have greater knowledge, but does it help students learn more effectively?

Zits.20091222-grades

Conclusion

Fairness is just one consideration when marking. Ultimately, the goal is helping students to learn and to become independent, critical, ethical, self-motivated learners. How to do this is a continual challenge for which there is no single answer. I recommend trying blind marking to see what it’s like and to see how students respond.

Brian Martin
bmartin@uow.edu.au

Thanks to Anne Melano and Caroline Colton for useful comments.

Subject outlines illustrating how students can be instructed to submit blinded assignments.
CST228, 2015: see pages 11 and 15
BCM390, 2015: see page 17

See also: Marking essays: making it easier and more fun